Privacy Policy and GDPR Compliance
Last updated: [10/10/24]
1. Introduction
At Initial G, we are committed to protecting your privacy and ensuring that your personal data is handled in compliance with applicable laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
2. Data We Collect
We collect the following types of personal data when you use our services:
- Personal Information: Name, email address, and payment details.
- Data Related to the Service: This includes lap times and other performance metrics for the purpose of maintaining leaderboards.
- Steam Verification: Information submitted through a form for Steam account verification.
- Cookies: We use cookies to improve your experience, analyze website traffic, and support the functionality of our services.
- Third-Party Services: Data collected via third-party service providers, such as our payment processor (Stripe).
3. How We Collect Data
We collect data through:
- User Registration: When you create an account or register for our services.
- Forms: Including forms for Steam verification.
- Cookies: When you interact with our website.
- Third-Party Services: When processing payments through Stripe and analyzing website traffic.
4. Purpose of Data Collection
We use your personal data for the following purposes:
- To provide and manage our services, including maintaining leaderboards and managing subscriptions.
- To analyze website traffic and improve user experience.
- To communicate special offers and promotions as a product feature for our Titanium Tier subscribers. These offers come directly from us and do not involve sharing your data with third parties.
- To comply with legal requirements and obligations.
5. Data Sharing
We do not sell or rent your personal data to third parties. However, we may share data with:
- Payment Processors: We use Stripe to process payments securely.
- Analytics Providers: To help us analyze website traffic and improve our services.
6. Data Retention
We retain personal data until the user requests deletion. If you wish to have your data deleted, you can contact us at hello@initialg.gg.
7. Legal Basis for Data Processing
We process your data based on the following legal grounds under the GDPR:
- Consent: Where you have provided explicit consent (e.g., accepting cookies).
- Contract: To provide the services you have requested or subscribed to.
- Legitimate Interests: For maintaining and analyzing the performance of our services.
8. User Rights
As a user, you have the following rights under the GDPR:
- Right of Access: Request access to the personal data we hold about you.
- Right to Rectification: Request corrections to your data if it is inaccurate or incomplete.
- Right to Erasure: Request the deletion of your personal data.
- Right to Data Portability: Request a copy of your data in a structured, commonly used format.
- Right to Object: Opt out of data processing activities, such as receiving special offers.
To exercise any of these rights, please contact us at hello@initialg.gg.
9. Security Measures
We take the security of your data seriously and implement the following measures:
- Encryption: Data is encrypted during transmission and storage.
- SSL/TLS Protocols: Secure connections for data transmission.
- Server-Side Security: Antivirus solutions and a secure database separate from our main server.
- SSO with Discord: We use Single Sign-On (SSO) with Discord, ensuring enhanced security for user accounts.
10. Data Processing Outside the EU/EEA
We process some data outside of the European Union/European Economic Area (EU/EEA). When doing so, we ensure that appropriate safeguards are in place to protect your data, such as SSL certificates for secure data transfer.
11. Cookies and Tracking Technologies
We use cookies to enhance user experience and analyze traffic on our website. You will be informed about the use of cookies upon visiting our website and have the option to customize your cookie preferences. For more information or to change your cookie settings, please email hello@initialg.gg.
12. Data Breach Notification
In the event of a data breach that may compromise your data, we will promptly notify you via email and through our Discord channels, in accordance with legal requirements.
13. Marketing and Communication Preferences
Receiving special offers is a benefit included in our Titanium Tier subscription. Users can opt-out of receiving these communications at any time by contacting hello@initialg.gg.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this page periodically for any updates.
15. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please reach out to us at hello@initialg.gg.